National Taiwan Normal University
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454 publication date:Jun, 2014
Preliminary Study of Brief Community Counseling Services at a Disaster Rescued Location: Mental Health Interventions for Typhoon Morakot
    Author:Tey Siang Hua
Research Article

 The study explored the community counseling services, strategies, collaborative challenges, and cultural concerns encountered by professional helpers in a disaster rescued location. Situational analysis and participant observation method proposed by Lofland, Snow, Anderson and Lofland (2006) was applied in this study. Seven community counselor trainees provided services in the Typhoon Morakot disaster field in South Taiwan with the principal researcher August 11 to August 23, 2009. Data were gathered through participant observation, process notes, supervision discussion and focus group. Qualitative analysis indicated that when providing community counseling at the early phase of disaster management, service types and strategies changed according to the ethnic culture of victims, professional culture, and locations.  Six themes of service strategies and content emerged from the data: (a) combining external business management and mental health interventions, (b) transforming passive attitude into active services, (c) diversifying strategies to adapt to diverse cultures, (d) adjusting professional attitudes to match the local cultural network; (e) co-constructing and transforming the disaster experiences, and (f) “mediating standardized service protocol and changing circumstances. Five themes concern collaborative challenges and strategies encountered by the team emerged: (a) dialectic of medical and holistic service models, (b) resolving conflicts among different professional modalities, (c) transforming standardized learning into service learning, (d) coping with power struggle within organizational stratum, and (e) putting victims’ needs above competitive service ecology. Finally, issues related to cultural complexity of counseling interventions, collaboration, and trainee competences in disaster rescued locations are discussed.



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關鍵詞: community counseling, disaster rescued location, mental health services, Typhoon Morakot


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